Restaurant Equipment Articles : Chiliaposs Has Become the Gold Standard for Restaurant Service in These Inhospitable Times Business Insider
In the early years of the pandemic, Chili's experimented with technology, such as a robot server, to handle the labor shortage and increase efficiency. But Kevin Hochman, who became CEO of Brinker International, Chili's parent company, in 2022, rolled back some of those initiatives to give servers more time with their diners, according to the Times.